Tuesday, October 24, 2006

dear SBC fuckheads,
when i told you back at the end of May this year when i was signing up for local phone service that i didn't need your long distance service (because i already HAD long distance service through a calling card) maybe you should have mentioned that you were going to call my service to let them know they should open a new account at my new number for me.
finding out about this 5 months down the line when i receive a collection notice isn't exactly the netflix surprise i tend to want.
also, finding out from MY company that you interpret my denial of your service as a request for someone else's service ain't all that cool either. i never requested anything. you asked me if i wanted your long distance service and i said "no, i'm happy with who i already have". end of discussion. you did not state that you would contact them to instigate new service at my new number. i even told you fuckwads that it was a calling card plan and i didn't want long distance attached to my phone. what about that didn't you understand???
fortunately, MY company (working assets) isn't out to rape the average consumer. it works with me and was able to delete almost all of the collection bill i received (i obviously agreed to pay for the two long distance calls that inexplicably made their way onto that bill from july). and it was as pissed off as i was that they had created a second account in my name based on the info you gave them.
i can only hope that you will instruct your sales reps from HERE ON OUT to inform prospective clients about this process you engage in. i understand creating some form of long distance service for people, but when someone tells you they already have service, maybe you need to stop and consider the ramifications (legally) of going behind their backs without consent.
i hope to hear from you on this matter with the comment that you have stopped this action.


Katie :) said...

yup- they suck monkey balls

airplanejayne said...

I just can't resist:

dance, monkey boy, dance.

KaMotion said...

a fight with the system.
you go SSM!